Shipping Policy

Find shipping information for your Oldpawz order below, including processing time, delivery estimates and order tracking.

Order Processing

Order processing takes 1–2 days. Processing time is separate from the estimated shipping times listed below.

Shipping Rates

Free shipping is available on orders of US$49 or more. For orders below US$49, please refer to the shipping charge displayed at checkout.

Estimated Delivery Times

Destination	Business days after dispatch
United States	6–12
Canada	7–12
Australia & New Zealand	6–12
United Kingdom	5–10
France, Germany, Italy & Spain	5–10
Rest of Europe	5–10
Japan	4–8
South Korea & Singapore	4–8

These are estimates, not guaranteed delivery dates. Business days exclude weekends and public holidays. Customs checks, carrier disruptions and peak shipping periods may extend delivery times.

Track Your Order

Check shipment progress on our Track Order page using your tracking number.

For help with your delivery, email support@oldpawz.com and include your order number.

Shipping Details

Please check that your delivery address and contact details are correct before completing your order.

If you notice an error, contact support@oldpawz.com as soon as possible so we can check whether a correction is still possible.

Contact Us

Questions about shipping? Contact Oldpawz at support@oldpawz.com.